SHIPPING INFORMATION

Fast & Reliable Delivery for Your Auto Essentials

At refreshtrenda.com, we know that when it comes to your car, you want the best protection and the fastest results. Operating from our hub in Longmeadow, Massachusetts, our mission is to get your automotive solutions from our door to yours with speed and care.

1. Order Processing Time

  • Efficient Fulfillment: All orders are processed within 1-2 business days.

  • Safety Packaging: For liquid products (like our Coating Renewal Agents and Foam Cleaners) and electronics (like our Magnetic GPS Locators), we perform an extra leak-proof seal and anti-static packaging check before shipment.

  • Note: Orders placed after 2:00 PM EST on Fridays will be processed on the following Monday.

2. Shipping Estimates & Carriers

We partner with top-tier carriers (USPS, UPS, and FedEx) to ensure nationwide coverage:

  • Standard Shipping: Typically 3-5 business days within the contiguous United States.

  • East Coast Advantage: Customers in Massachusetts and neighboring Northeast states often enjoy even faster delivery (1-3 business days).

  • Expedited Shipping: Available at checkout for those urgent repair or security needs.

3. Real-Time Tracking

Once your order has been dispatched from MA 01106, you will receive a Shipping Confirmation Email containing your tracking number. Please allow 24 hours for the carrier's system to update the status.

4. Specialized Secure Packaging

  • Liquid Protection: Our scratch repair waxes and cleaners are shipped in reinforced, leak-resistant mailers.

  • Electronics & Lights: LED tailgate lights and GPS units are shipped in impact-resistant, padded boxes to ensure they arrive in perfect working order.

5. Lost or Damaged Packages

If your package arrives damaged (e.g., a leaking bottle) or the tracking shows "Delivered" but you cannot locate it, please contact care@refreshtrenda.com within 48 hours. We are committed to resolving any shipping issues promptly.